FAQs

You’ve got questions, and we’ve got the answers.
  • How do I set up an account?

    Establishing a new account is just a phone call or click away. Go here or call and a Firma FX Specialist will help you. Please check the Contact Us page for local details.

  • Is there a minimum transaction volume for each trade?

    We offer solutions from small to large. Contact a Firma Specialist today to discuss solutions to fit your needs.

  • How do I protect myself against currency fluctuations?

    Your specialist at Firma can notify you of market movements. He or she can also give you information on products like Forward Contracts, which can protect you from market volatility.

  • Can I book a rate today and have it held for me?

    Yes. We will fix the exchange rate at the time of your booking and hold this rate for you, regardless of what movement takes place within the market.

  • Can I buy or sell currency at a rate that I choose?

    Yes. Tell your trader your preferred rate and you will be contacted when it fills.

  • Does FIRMA Foreign Exchange handle Forward Contracts and Futures?

    Yes. Firma is an industry leader in Forward Contracts.

  • What if I have several foreign currency payables?

    Send us a list of the payees and the amounts payable to each, and we will handle it for you.

  • What should I do with my foreign currency receivables?

    Firma can receive your foreign currency wire transfers for you at no charge. This will allow you to control when, and at what rate, you switch the currency. If you hold a foreign currency account, just let us know when you receive the funds, and we will transfer them into your required currency.

  • Can FIRMA deposit directly into my account?

    Yes. Firma can deposit directly into your account with several deposit methods available. Some are global and some are specific to certain markets. Wherever you are, we can tailor a solution to meet your needs.

  • How do Firma wire transfers work?

    We use the same international wire service as all major financial institutions but at a fraction of the cost. The payments are completely reliable.

  • How long has Firma been in business?

    Established in 1998 in Edmonton Alberta, Firma has grown to be become a global company, with locations around the world. Firma’s head office continues to be located in Edmonton Alberta today.